Book Return Policy

Overview

This page outlines the return policy for physical book purchases from Rock House Center. It is designed to be simple, clear, and customer-friendly while meeting Google Merchant Center requirements.

Return Eligibility

• We accept returns of unused, undamaged books.

• Returns must be initiated within 30 days of delivery.

• Books must be returned in their original condition.

How to Start a Return

To begin a return, please contact our team at [your email address] with your order number and reason for return.

Refunds

• Refunds are issued once the returned book is received and inspected.

• Refunds are processed to the original payment method.

• Return shipping costs are the responsibility of the customer.

Non-Returnable Items

• Digital products or downloads (if applicable)

• Books showing signs of use, damage, or wear

Questions

If you have any questions about this policy or need assistance, please reach out to our support team.